微軟在Windows系統(tǒng)如XP和Vista中引入了診斷和修復(fù)機(jī)制，在出現(xiàn)問(wèn)題時(shí)可以提供修復(fù)功能，有時(shí)還會(huì)提供有用的鏈接以解決此問(wèn)題。但很多時(shí)候在眾多方案中找到一個(gè)合適的確實(shí)不是件簡(jiǎn)單的事情。因此，有時(shí)候我們也會(huì)想，為什么微軟不能幫忙解決這些問(wèn)題呢？
微軟Fix-it團(tuán)隊(duì)旨在為用戶(hù)提供一鍵解決問(wèn)題的方案。通過(guò)微軟KB知識(shí)庫(kù)文章和Windows 問(wèn)題報(bào)告系統(tǒng)Fix-it團(tuán)隊(duì)可以在幾步內(nèi)解決問(wèn)題。比如：
- Enable Media Center DVD Library Fix it Live
- Enable 10 Internet Explorer Download Sessions Fix it Live
- Enable USB Keyboard LED Lights Fix it Live
每當(dāng)你點(diǎn)擊KB知識(shí)庫(kù)文章上的Fix按鈕時(shí)，IE會(huì)提示下載一個(gè)小軟件以解決問(wèn)題，下面就是解決“Media Center DVD媒體庫(kù)問(wèn)題”的一則示例：
附部分原文：
Microsoft Windows operating systems like Windows XP and Windows Vista provide troubleshooting options for errors that occur in your PC and sometimes provide a link which can have a solution for that error. But finding a proper fix has always been a difficult task for many. Sometimes we may think why can't Microsoft fix this for me?
The Fix-it teams' purpose is to help users fix their problems in a click of a button. The Microsoft KB articles and the Windows Error Reporting are now fix-it enabled with a list of steps that can be followed to resolve the issue. Some example KB articles are:
* Enable Media Center DVD Library Fix it Live
* Enable 10 Internet Explorer Download Sessions Fix it Live
* Enable USB Keyboard LED Lights Fix it Live
...
